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THE PEAK AWARD CUSTOMER SERVICE PROGRAM
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Nebo School District wants to showcase our Positive Energy and Kind employees. PEAK Awards are nominated by patrons and recognized by the Superintendent Staff and Nebo School Board of Education. The award is administered by the Communications and Community Relations Department.
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Doug Lai, Teacher, Spring Lake Elementary
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Nominated by: Teresa Jordan
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“It is an honor to recognize Doug Lai for a Peak Award. He provides exceptional service at Spring Lake Elementary every single day. In addition to teaching fifth grade, he is our resident technology guru. He faithfully manages all of our social media accounts, updates and maintains our website, takes care of all technology related needs and issues at the school and is always there to lend a hand to anyone at any time. He often gives up his planning time or stays beyond his contract hours to help with needs around the school. Doug goes above and beyond expectations in other areas as well. To share just a few examples, he helped coordinate gifts and flowers for a family who had lost their father to cancer, contributed money to help a family in need, donated time and materials for student events and spent hours cutting out key chains and cookie cutters for our students on his 3D printer at home. Just last week, a student was missing and Mr. Lai was the first one to jump in his vehicle and drive the neighborhoods until the student was found.”
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Aubree Bushman, Counselor, East Meadows Elementary
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Nominated by: Nathan Melton
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“Aubree can usually be found in the front foyer greeting students as they enter the school. She is always happy, positive, and upbeat and loves interacting with the students. She makes learning about positive character traits an entertaining experience. She schedules guest speakers and utilizes stories and movie clips that the kids can relate to in order to teach the concepts that she wants them to internalize. Aubree is always available to meet with faculty to discuss students who are facing challenges and offers ideas on how best to help the student be successful. Aubree is the epitome of what an involved and concerned educator should be. She is willing to make any sacrifice she can in order to help her students and her colleagues.”
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Rachel Rigby, Teacher, Maple Mountain High
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Nominated by: Kristie McMurdie
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“Rachel is an excellent math teacher. She teaches inclusion math classes all the way up to honor math classes. She is extremely patient and always puts the learner first. I am a resource teacher, and I work with her every other day and am so grateful for the time and effort she puts in for ALL students regardless of their academic level.”
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Susan Anderson, Teacher, Diamond Fork Junior
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Nominated by: Ellen-Anita Olson
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“Susan Anderson is a super, brilliant, champion, first-rate, outstanding and master teacher. Susan is always cheerful, happy and greets her students at the door. She makes English fun by ‘talking like a pirate’ on Talk Like a Pirate Day. Every time one of her students has a birthday, she writes the student a poem. Then she sings the poem to the birthday student during class. She is one amazing woman and one super amazing teacher. I am amazed at the fun activities Susan comes up with for her students and feel honored to be her friend and co-worker.”
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Neeley Kay, Behavior Specialist, District Wide
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Nominated by: Garrett Andersen
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“Neeley is our district liaison for special education. She is always working with us to make sure our needs are met as we work to meet the needs of students. I can always count on Neeley to look at any situation and help find a solution. It takes many people throughout the school and district to help meet the needs of all students, and Neeley is one that I always want on my team.”
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Ryan McGuire, Principal, Springville Junior
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Nominated by: Nan Davis, Emily Edman, Emily Boyle, Micaela Merrill
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Nominating Ryan McGuire is being done in a joint effort by all the employees and staff at Springville Junior High School.
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“Mr. McGuire is an exceptional leader. One of his best attributes is that he is a skilled listener. He listens to teacher ideas, parent or teacher frustrations and comes up with creative solutions. He works tirelessly to provide solutions to any given problem. Mr. McGuire is genuine in his actions and interactions with everyone he meets. He is kind, attentive, approachable, and warm. He inspires, motivates, and mentors teachers and staff. He is truly an exemplary leader, and he does his very best when it matters the most. The most impressive action taken by this administrator is that of visiting every single new seventh grader that is beginning their school year at Springville Junior High. Ryan’s dedication to our staff and to our students is evident. He is invested to help every single student in this school be successful. He implements ways to motivate, inspire, and reward students. He is a leader in helping teachers see the potential we have in impacting our students in a positive way. The students love him and the faculty adores him.”
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PROGRAM DESCRIPTION
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This initiative is designed to focus on “raising the bar” on providing exceptional customer service, both internally and externally. A key component of this initiative is the development of the PEAK Award. The PEAK (Positive Energy and Kindness) Award is presented monthly to someone in the Nebo School District who “really gets it” when it comes to providing exceptional customer service, which in turn results in positive impacts on everyone including students, parents, co-workers and members of the community.
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Who Gets Nominated?
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Faculty and staff members are nominated by anyone in the community through the Nebo School District website, www.nebo.edu/PEAK wherein a special Customer Service link is provided. The directions as to how to nominate an employee for the PEAK Awards are clearly spelled out on the site. All nominations must include information on how the individual has provided exceptional customer service, as well as how the employee’s actions impacted the nominator’s overall perception of Nebo School District Schools. The name and contact information of the nominator must be included.
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